Privacy policy
Last Updated: September 21, 2026
At Nuesen, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit, shop, place an order, or otherwise interact with https://nuesen.com.
Nuesen is an online retailer offering products including clothing, dresses, denim, handbags, shoes, accessories, pet products, homeware, and related lifestyle products to customers in the United States.
Our online store is powered by Shopify.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Account information
- Order and purchase information
- Return and refund information
- Customer service communications
- Product reviews or other information you voluntarily provide
When you use our website, we and our service providers may also automatically collect information such as:
- IP address
- Browser type
- Device information
- Approximate location based on IP address
- Pages and products viewed
- Shopping cart activity
- Website usage information
- Advertising interactions
This information may be collected through cookies, pixels, tags, and similar technologies.
Payment Information
Payment information is processed through Shopify and applicable payment providers.
Depending on your selected payment method, payment providers may process card details, billing information, transaction information, or payment account information.
Nuesen generally does not directly receive or store complete payment card numbers.
2. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Provide order confirmations and tracking information
- Handle returns, exchanges, and refunds
- Provide customer support
- Maintain customer accounts
- Detect and prevent fraud
- Protect our website and customers
- Improve our products and services
- Analyze website performance
- Send marketing communications where permitted
- Measure advertising effectiveness
- Comply with legal and regulatory obligations
3. How We Disclose Personal Information
We may disclose necessary personal information to third parties that help us operate our business, including:
- Shopify
- Payment processors
- Banks and payment providers
- Shipping carriers
- Warehouses and fulfillment providers
- Customer support providers
- Analytics providers
- Advertising and marketing providers
- Fraud prevention and security providers
- Information technology and cloud service providers
These providers may process personal information as necessary to provide services to us.
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, prevent fraud, protect customers, or protect our legal rights.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies for purposes including:
- Website functionality
- Shopping cart and checkout
- Account features
- Security and fraud prevention
- Analytics
- Performance measurement
- Personalization
- Advertising and marketing
Some cookies are necessary for the website to function properly.
Depending on your location and applicable law, you may be able to manage certain cookie or privacy preferences through controls available on our website or through your browser settings.
5. Sale, Sharing, and Targeted Advertising
Nuesen does not sell customer contact information or personal information for money.
However, certain advertising, analytics, or marketing technologies may involve disclosures of information to third parties.
Under some U.S. state privacy laws, certain activities may be considered a “sale,” “sharing,” or use of personal information for “targeted advertising,” even where no money is exchanged.
Where applicable law provides you with an opt-out right, you may exercise that right through privacy controls available on our website or by contacting:
For additional information about privacy opt-out options, please review our Your Privacy Choices page.
6. Your Privacy Rights
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.
These may include the right to request:
- Access to certain personal information
- Correction of inaccurate personal information
- Deletion of certain personal information
- A copy of certain personal information
- Opt-out of certain sales or sharing
- Opt-out of targeted advertising
- Limitation of certain uses or disclosures where applicable
- An appeal of certain privacy request decisions where applicable
These rights may be subject to exceptions under applicable law.
To submit a privacy request, contact:
Please use “Privacy Request” as the subject line and briefly describe your request.
We may need to verify your identity before completing certain requests.
7. Data Retention
We retain personal information for as long as reasonably necessary for purposes such as:
- Processing and documenting orders
- Providing customer service
- Handling returns and refunds
- Maintaining tax and accounting records
- Preventing fraud
- Resolving disputes
- Complying with legal obligations
Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Our store and checkout are powered by Shopify, and payment information is processed through applicable payment providers.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
For your security, please do not send complete card numbers, card security codes, banking passwords, payment account passwords, or other sensitive financial credentials to us through unsecured communications.
9. Marketing Communications
Where permitted by law, we may send promotional emails or other marketing communications.
You may unsubscribe from promotional emails using the unsubscribe option included in the message.
Even if you opt out of marketing communications, we may still send transactional or service-related messages regarding:
- Orders
- Payments
- Shipping
- Returns
- Refunds
- Account security
- Customer service
10. Children’s Privacy
Our website and checkout are intended for use by adults, including parents and guardians.
Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.
If you are a parent or guardian and believe a child has provided personal information to us, please contact:
11. Third-Party Websites and Services
Our website may contain references to or integrations with third-party websites, payment services, social media platforms, or other services.
We do not control the privacy or security practices of independent third parties.
When you interact with a third-party service, that provider's own privacy policy and terms may apply.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our business practices
- Technology
- Services
- Service providers
- Privacy requirements
- Applicable laws or regulations
When we update this policy, we will revise the Last Updated date at the top of this page.
13. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Store Name:
Nuesen
Website:
https://nuesen.com
Email:
support@nuesen.com
Phone:
+1 248-455-6259
Business & Contact Address:
41176 N Woodbury Green Dr
Van Buren Township, MI 48111
United States
Customer Support Hours:
Monday – Saturday: 9:00 AM – 5:00 PM ET (Eastern Time)
Sunday: Closed
We normally respond to general customer service inquiries within 1–2 business days.
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